What’s your policy on refunds?

We love our toilet paper, and we hope you do too! However, if for any reason you are not satisfied with your Who Gives A Crap, we think that refunds should be easy and hassle-free.

If you’re not happy with your order and would like a refund, please email us at talk@whogivesacrap.org within 30 days of receiving your product and we’ll arrange a full refund. Please specify your order number (you can find it in your order confirmation email) and tell us what the problem is so we can do our best to fix it for next time.

We’ll provide you with a return shipping address and shoulder the postage. Please note we can only accept boxes for return that are ‘largely unused’. If more than 10% of any box of product has been used up, then unfortunately we can’t accept the return and can’t give a refund.

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