What happens if I’m not home to receive my delivery?
All of our orders are sent with an 'Authority to Leave' so if you're not home when the order arrives, our couriers will leave the parcel at your address, provided it is safe to do so. This means you don't have to worry about waiting around for a delivery to arrive or being home during delivery hours.
If you live at a property where there is no safe place for the order to be left (e.g. a secure apartment building) then our courier will leave a calling card. Please email us at firstname.lastname@example.org and our team will help coordinate with the courier for the re-delivery.